New Docs4Life Update: Simplified Claim Process and Wider Selection

Update to claiming new Docs

It’s been a while since my last update on claiming new Doc Martens for life, and there’s great news to share. The process has recently been revamped, making it more convenient for all Doc Martens enthusiasts. Rather than the previous method of cutting up your old Docs and waiting for a replacement, the company has streamlined the procedure, as outlined in their guidance:

“Thank you for contacting Dr. Martens. If you wish to claim on your FOR LIFE footwear under the terms of our guarantee, please send us an email with the following information:

• Your FOR LIFE Unique Guarantee Code.
• Photos displaying the wear on the footwear, including the soles.

We’ve introduced a new, customer-friendly process to enhance the For Life guarantee’s replacement service. Instead of sending in £20 to cover the For Life administration fee, we’ll now provide you with a For Life code to purchase your new footwear directly on our website.

You can explore and choose your replacement from our extensive For Life Replacement collection, which you can find here.

Please keep in mind that the code can be used for any styles up to the value of £169, with the exception of Made in England and Collaborations.

Rest assured, the original For Life guarantee continues to cover any subsequent replacements that we offer.”

This update represents a significant improvement for Doc Martens lovers like us, as it broadens the selection of Docs available for replacement. No longer limited to the previous Henry Food black-only selection, you can now choose from a wider range of options. This means more style and variety for your beloved Doc Martens collection.